Delivery

Items listed for sale on this website do not include carriage (postage and packaging costs) unless otherwise stated. Cages & playstands have seperate delivery costs seperate to the below table and the price shown for cages & playstands includes the carriage per item for deliveries within the mainland of the United Kingdom. Deliveries of large orders to the following postcode areas BT, GY, HS, IM, IV, JE, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44 , PH49-50, TR21-25, ZE & offshore addresses may incur additional carriage charges, please email us for a quotation.

Goods will be dispatched from within the UK once the total transaction funds have been received. For deliveries outside of the United Kingdom you are responsible for any applicable import duty and taxes that may arise from any transaction placed through this website.

Postage and packaging costs are as specified below. Claims for missing or non-receipt of goods, or goods damaged in transit will not be accepted unless insurance was taken at the time the order was placed. We are not responsible for any delays caused by postal and courier services or other reasons beyond our control.

If you require your order to be sent to more than one destination or to be part shipped if an item is out of stock then this can be arranged if requested but additional postage and packaging costs will be applicable.

For orders to Europe, USA, Canada, Australia, New Zealand & Japan please email us for a quotation.

Cages, Java tree products & playstands are normally sent directly from the manufacturer via a courier service and are only available to customers within the United Kingdom. Delivery is normally within 72 hours but can vary if the item is not immediately available then delivery make take up to 6 weeks.

Insurance for UK orders
Insurance for items up to the value of £50 which weigh less than 1kg is £1.00. Additional insurance cover is available at cost if it is requested. Items over this weight (excluding cages & playstands) requiring insurance will be sent by Royal Mail Standard Parcel Rate where the cost of insurance is £2.50 for cover up to £100 and £3.95 for cover of up to £250. If an order is lost or damaged in transit it will take 16 working days from the date of dispatch prior to the Royal Mail investigating the incident and providing a case reference number.

Insurance for international orders
Insurance for items up to the value of £50 is £12.95 and from an additional £4.95 for each extra £100 of cover.

Feathered Pets is a specialist online shop which sell various items such as Acrylic Toys for parrots as well as smaller birds, Other Toys such as wooden, rope and coconut fibre bird toys and Training Aids including CDs and DVDs, for all pet birds, from canaries, budgies, cockatiels and other parakeets, up to large parrots such as cockatoos, greys and macaws.